Habib Bank Limited has announced WhatsApp Banking to facilitate its customers. The launch has enabled customers to use banking services through the WhatsApp channel. This service is powered by the leading Cloud communication provider called E Ocean. HBL provides its customers with real-time assistance to its customers. The process to reach out HBL representatives is extremely simple. Once can simply message the HBL WhatsApp UAN number (021-111-111-425). Customers can inquire about their account balance, get information regarding Roshan Digital Accounts, and even locate the nearest ATM and get quick responses to frequently asked questions.
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Launching these services has further improved HBL’s role as a customer-centric bank. Their services are aimed to provide intuitive banking solutions to their customers,
Abrar Ahmed Mir, Chief Innovation & Financial Inclusion Officer – HBL, remarked on the collaboration of HBL and E Ocean, saying,
“We are happy to be partnering with E Ocean for the deployment of the WhatsApp Banking service. This offering is a pivotal step in providing HBL’s customers, especially those who are frequent users of WhatsApp, seamless customer service through this Conversational Messaging platform. This is in line with the Bank’s focus on keeping our customers at the forefront of our digital transformation journey and continuing to empower them with hassle-free, convenient lifestyle options”
The Director of Pre-sales and Products at E Ocean, Altaf Siddiqui, also added saying that Ocean is a proud partner of HBL and they wish to provide seamless customer experiences to HBL customers.
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