Avanza Solutions, a global software solutions provider specializing in e-business and e-banking solutions, today announced it has been selected by Avaya, a global leader in solutions that enhance and simplify communications and collaboration, for membership as a Technology Partner in the Avaya DevConnect program. Avaya delivers open, converged, and innovative solutions for contact centers and unified communications that create exceptional communications experiences for customers and employees.
Avanza Solutions helps customers deliver next-gen customer service quickly, reliably, and securely. As a DevConnect Technology Partner, Avanza Solutions expects to deliver proven interoperability of its solutions with Avaya OneCloud™ solutions, providing customers with easy-to-use tools for automation, stabilization, and real-time optimization.
“Avanza Solutions has marked its presence on the digital landscape by enabling digital transformation in multiple sectors from numerous domains to power digital growth and innovation with cutting-edge technologies from the core,” said Omer Ahmed Khan, CEO, Avanza Solutions. “By partnering with Avaya DevConnect, we will enable businesses to serve their customers more efficiently and effectively through progressive development and integration techniques of next-generation innovative solutions.”
“Technology partners like Avanza Solutions are helping Avaya deliver end-to-end solutions to our customers,” said Karen Hardy, Global Vice President, Product Management, Avaya. “DevConnect membership gives our Technology Partners the necessary tools and support that enable interoperability of their applications with our solutions.”
The Avaya DevConnect program is part of the Avaya Experience Builders™ network of Avaya experts, partners, developers, and customers. This unique global collaboration is exceptionally positioned to deliver the next-gen customer. And employee experiences businesses need through the Avaya OneCloud AI-Powered Experience platform.
The Avaya DevConnect program promotes the development, compliance-testing, and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions.
Member organizations have expertise in a broad range of capabilities.
- Spanning collaboration
- Communications-enabled business process applications
These help joint customers extend the value of their collaboration and contact center investments and accelerate the speed at which their organization delivers true value to the bottom line.
This program currently includes thousands of software and hardware developer companies, integrators, service providers, and customers. Members have created a broad array of innovative solutions tested for Avaya compliance. It includes:
- Natural language speech recognition applications,
- Emergency notification services
- Specialized computer telephony integration
- Reporting capabilities
- Applications tailored for specific vertical industries.
Avaya provides companies with a wide range of technical education, access, and support for many of its platforms and interfaces. Through the DevConnect program, often at no cost to registered members.
Technology Partners receive additional benefits in terms of
In-depth, joint compliance testing activities and co-marketing support, based on their alignment with Avaya’s strategy and the value offered to Avaya customers. DevConnect Technology Partners, like Avanza Solutions, must meet rigorous criteria for customer satisfaction, product support, business operations, marketing, and sales.
Membership information and a listing of solutions developed and tested under the DevConnect program are available at http://www.avaya.com/devconnect.
Businesses are built by the experiences they provide. And every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what’s next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we committed to helping grow your business by delivering Experiences that Matter. Learn more at http://www.avaya.com.
About Avanza Solutions
Since 2000, Avanza Solutions has been empowering organizations across the globe to adopt digital transformation. Via next-gen and hi-tech innovative digital platforms and services. Being supreme and ever-evolving, Avanza serves as a digital hub of innovation and digitalization. Where technologies like Customer Experience, Artificial Intelligence, Blockchain, Channel Banking, Smart City applications, Business Automation, and Cognitive platforms developed, deployed, and integrated. Carrying the vision of people-centric innovation and automation,
Avanza has furnished multiple organizations worldwide with its digital solutions, including Banking, Finance, Telecommunication, Insurance, Pharmaceuticals, Government sectors, and others. Learn more at https://www.avanzasolutions.com/